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EleonoraCapocasa - 12:55, Monday 23 September 2019 (1650)Get code to link to this report
Diaggui "test timed out" error: solved

On Friday afternoon we realizied that we were not able to use diaggui software to perform for fourier analysis anymore. After launching any measurements we got the error message: " test timed out".

I contacted Yamamoto-san in KAGRA and he explained me that this problem is caused by a difference between a system time of the client workstation (desktop1) and a timing signal on the standalone. The system time of the client workstation is synchronized to a correct time via NTP (probably within 1 second accuracy). But the accuracy of a timing signal on the standalone depends on the 65kHz-clock signal from a function generator. So the time on the standalone deviate from the correct time by the long term operation because the function generator is not so accurate for the real-time system.

In the case of KAGRA main system, there is no timing drift because they use a GPS signal and a timing master board. But on the standalone system, we cannot use them. So we must reset the timing signal on the standalone computer by rebooting it.
 
So yesterday we could solve the problem by rebooting the standalone PC, as suggest by Yamamoto-san.